How to Improve Your Customer Service Skills and the World at the Same Time

Discover the secret to improving your relationships, building a better world, and filling your wallet

Photo by Sharon McCutcheon on Unsplash

What would you be willing to give if you could learn a skill that would make you more money while making the world a better place? Five hours of your time? Four? One? How about 7 minutes?

As you read this article, you will discover a simple change you can make that will rejuvenate freedom, democracy, and innovation in our society and make you more money. But first, let’s start with a fun example.

“The customer is always right!”

• “I like this couch. Does it go with these curtains?”
• “Madam, that is not a couch. It is a canapé! Furthermore, those are drapes.”

Which one is the fool, the customer, or the salesman?

If you want to give exceptional customer service, should you correct a customer’s questions or answer them? Believe it or not, a customer is far more interested in solving his own problems than in a demonstration of your vocabulary.